Question 1

How do my customers get their loyalty cards?

Accepted Answer

Once you set up your loyalty program, you get a shareable link. Customers visit this link, verify their phone number with an OTP, and can instantly add their digital loyalty card to Apple Wallet or Google Wallet. No app download required for them.

Question 2

Can I customize the loyalty card design?

Accepted Answer

Yes! You can customize the card color and add your business logo to match your brand. The card lives in your customers' Apple or Google Wallet and updates in real time.

Question 3

How do I add or redeem points?

Accepted Answer

Simply scan your customer's loyalty card QR code using the app. You can then add points based on their purchase or redeem points for rewards — no extra hardware or POS integration needed.

Question 4

Do customers need to download an app?

Accepted Answer

No. Customers only need to visit your unique link, verify their phone, and add their loyalty card to their phone's wallet. They don't need to download any additional apps.

Question 5

Can I set different point values for different purchases?

Accepted Answer

Yes. You can configure flexible point rules — for example, earn 1 point per dollar, or 25 points for orders over $250.

Question 6

What types of businesses can use Loyal Customer?

Accepted Answer

Loyal Customer works for any small business — salons, bakeries, grocery stores, cafés, restaurants, retail shops, gyms, spas, and more. If you have repeat customers, you can reward them with a loyalty program.

Question 7

How long does it take to set up a loyalty program?

Accepted Answer

You can have your loyalty program up and running in under 5 minutes. Register your business, configure your points engine, customize your loyalty card, and share your unique link with customers.

Question 8

What does $12/month get me?

Accepted Answer

The $12/month plan includes up to 100 customer slots, a branded digital loyalty card for Apple & Google Wallet, a custom onboarding page, points configuration, QR code scanning, and email support. Yearly billing is $120/year (saves you $24).

Turn your First Timers into Regulars

How it works ?

Register Your Business

Design Loyalty Cards

Configure Loyalty Program

Create Offers & Discounts

Launch 🚀

Share Your business website Link

Customers will Verify Securely

Dowload Loyalty Card to thier Wallet

One Plan. One Price.

Loyalty Programs for Every Industry

Frequently Asked Questions

Stop Losing Customers after their First visit!