Powerful Features, Simple to Use
Loyal Customer gives you every tool you need to launch, run, and grow a loyalty program — all from a single mobile app.
Business Registration
Set up your business profile in minutes. Search and find your business or register manually. Once approved, you're ready to launch your loyalty program.
- Quick business search or manual entry
- Business profile with contact info
- Admin review and approval process
- Email notification on approval
Points Engine
Configure exactly how customers earn points. Set flexible rules based on spend amounts — for example, earn 10 points for every $10 spent, or 25 bonus points for orders over $100.
- Custom points-per-dollar rules
- Multiple spend tier configurations
- Flexible earning conditions
- Easy rule updates anytime
Digital Loyalty Card Design
Create a beautiful branded loyalty card that lives in your customer's Apple or Google Wallet. Customize the color and logo to match your business identity.
- Custom card color and branding
- Business logo on card
- Apple Wallet & Google Wallet compatible
- Card updates pushed in real time
Public Onboarding Page
Every business gets a unique public link — a branded web page where customers can verify their identity and download their digital loyalty card. No app required.
- Unique shareable URL per business
- OTP phone number verification
- One-tap wallet card download
- Mobile-optimized experience
QR Code Scanning
Scan customer QR codes from their wallet pass using the Loyal Customer mobile app. Add or redeem points instantly at checkout — no extra hardware or POS integration needed.
- Built-in QR code scanner
- Works on any smartphone
- Add or redeem points instantly
- No POS system required
Customer Management
View a complete list of your loyalty program customers. See their points balance, transaction history, and when they last visited — all from your phone.
- Full customer list view
- Individual transaction history
- Points balance per customer
- Manual point adjustment
Offers & Discounts
Create compelling offers that customers can unlock with their points. Define the redemption threshold, discount value, and offer description — all configurable from your phone.
- Create custom offers and discounts
- Set point thresholds for each reward
- Update or remove offers anytime
- Customers see available rewards in wallet
Apple & Google Wallet Integration
Loyalty cards are issued as native Apple Wallet passes and Google Wallet passes. They live on the customer's phone, update in real time when points change, and work offline.
- Native Apple Wallet passes (.pkpass)
- Native Google Wallet passes
- Real-time pass updates from backend
- No third-party app needed by customers
Secure OTP Verification
Customers verify their identity with a one-time phone code before downloading their loyalty pass. This ensures real, verified customers in your loyalty program.
- Phone number OTP verification
- Prevents duplicate accounts
- Fraud-resistant onboarding
- Fast — takes under 30 seconds
All Features Available on the Free Plan
Start with 15 customer slots at no cost. Upgrade as your loyalty program grows.